Masie is missing … Who’s Masie? And who cares? Masie belongs to Michael, she’s a 3yr old black & tan Kelpie. That’s right, Masie is a dog and she went missing at Sydney… Read More →
Social customer service often fails to live up to expectations. But with Australia and Asia home to a large number of active social network users, why are we still delivering a poor customer service experience online?