Creating Government 2.0 as Social Business
- Engagement – connecting and communicating with your workforce and enabling new processes to emerge through innovative and novel ways.
- Influence – the need for leadership when responding to the transformational shifts in the nature of work we are all experiencing.
- Impact – measuring the impact of strategies in terms of engagement, satisfaction, efficiencies and expectations.
- Workforce Collaboration;
- Business Partner Optimisation; and
- Customer Participation.