Workforce collaboration and customer engagement vendor news roundup

At Ripple Effect Group we work with a wide range of vendors covering the entire social business spectrum – from workforce engagement to social analytics. The is a fast moving space and vendors release updates and new features through out the year. Here is a brief round up of recent news from a short list of the vendors we track or partner with.

Most of the news is from vendors involved in workforce collaboration or customer engagement, as the social intelligence space is a little quite at the moment (if you are a vendor and I have missed something, please contact me).

Adobe Marketing Cloud + Badgeville

Atlassian Confluence




  • Elgg 1.8 introduced a major change to to the Elgg user interface but the 1.9 release is more technical with the introduction of support for the AMD (Asynchronous Module Definition) standard for writing Javascript code. This is intended to make development on Elgg more productive and sustainable.

Hootsuite + Socialcast

  • You can now integrate Socialcast with one of the leading social media dashboards, Hootsuite.

IBM Connections

  • IBM Connections 4.5 will be available in March. This update has a range of user interface, mobile app and back-end improvements, including new @ mentions and the ability to like within the main activity stream.
  • At the end of last year, IBM also launched IBM Docs. A private cloud and on premise version is expected later in the year.


Microsoft SharePoint



  • An enhanced integration with SharePoint is now available, which allows Socialtext users to “upload, view, and edit PowerPoint, Excel, and Word files within a browser window, in the Socialtext platform.”



  • An upgrade to SAP Jam has introduce new features such a private folders, question & answer, idea boards and new document editing features.