Why I’m attending KM Australia this year

Knowledge management has been declared dead many times, yet it remains an important rallying point for anyone dealing with wicked organisational problems that relate to what people know, how they make decisions and how they collaborate with each other.

Rather than replacing knowledge management, the emergence of social media has simply created more opportunities to tackle existing organisational challenges in new and different ways. For example:

  • Social media is the perfect medium for narrative and story telling.
  • Social networks create a virtual environment for serendipity in large organisations.
  • Crowdsourcing provides a process for innovation or revealing unknown unknowns.
  • Wikis and other similar tools mean that every knowledge base artefact can be categorised as miscellaneous.
  • Social workflows enable us to build human-centred systems that are based on trust, not control.

The experience of applied knowledge management also tells us that none of this happens on its own. Digital disruption could just be that, not productive or effective. That is why I will be at KM Australia 2013 this year, taking place in Sydney from 23-25 July, catching up with my knowledge management peers to discuss this and more.

This year’s line up includes representatives from organisations that include University of Oxford, United Nations Development Programme, US Army, U.S. Nuclear Regulatory Commission, Genea, Hunter Water, Department of Primary Industry (VIC), Ezypay, Cancer Council Australia, NSW Treasury and Ernst & Young.

KM Australia 2013 is taking place from 23-25 July. For more information, email Ark Group for a brochure. You can also join the KM Australia conversation online, on LinkedIn, Twitter (hash tag is #kmaus) and Facebook.