Forrester have just realised a new Wave, looking at one slice of the enterprise social business software space. Similar to our view, Forrester divides the world of workforce collaboration and social intranet platforms (sometimes also called enterprise social networks) into two broad groups – activity streams and enterprise social platforms (I call them “suites” for short).

These are the most recent Forrester Waves:

For comparison, here is Gartner’s Magic Quadrant for Social Software in the Workplace (August 2011):

As you can see there is some overlap between the analysts, but also some difference. We suggest you use analyst reports like this as a guide, not a rule book. Make sure you understand the analysts’ reasons for inclusion and exclusion. As Gartner point out, you should consider the relationship between the social platforms and:

  • Content management, compliance and search.
  • A broader communication infrastructure for email, presence, real-time conferencing, voice and video.
  • A specific business activity, such as customer support.

In the Australian and Asia Pacific market there are also other vendor factors you may need to take in account. I would also add a specific call out to consider mobile in the equation too (something I’m writing a report about right now).

You can download full copies of those Forrester report from Yammer, Jive and Telligent.

Please get in touch for help navigating the options and developing the business case for social inside your organisation.

BTW Have you read our new paper, The State of Social Business in Australia 2012?


Leave a Reply

Your email address will not be published.

You may also like

2 months ago

Workplace by Facebook – let’s integrate

At Facebook’s F8 Conference, Facebook announced a number of significant integrations for its enterprise social network offering, Workplace. The integrations fit…

Read more

3 months ago

Friday Faves – What We’re Reading This Week

Friday Faves is our weekly blog series highlighting a few select pieces from the REG team’s reading lists. You can catch…

Read more

3 months ago

Friday Faves – What We’re Reading This Week

Friday Faves is our weekly blog series highlighting a few select pieces from the REG team’s reading lists. You can catch…

Read more

5 months ago

Jive User Group – 20 March 2018

For the first time, we are very excited to be hosting a user group simultaneously in three cities – Melbourne,…

Read more