5 years ago

Rethinking Success – DISRUPT.SYDNEY™ 2019 Wrap Up

Rethinking success in an era of disruption at the annual DISRUPT.SYDNEY™ conference on 20 September. Ripple Effect Group attended and heard different perspectives on how we can reframe and reshape success – here’s our wrap up of the event.

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Back to the basics: Customer service with social media

6 years ago

While sifting through some old papers the other day looking for candidates for the recycle bin, I came across some materials I created for an email customer service workshop back in 2004.…

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