The State of Social Business in Australia 2012

2 months ago

To help provide some local context to the social business stories explored in the new Social Business by Design book, Dion Hinchcliffe and I have written a paper looking at the State…

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2 years ago

Working out Loud – Building digital capability

Working out Loud has been a valuable framework we’ve deployed when working with organisations who are adopting internal collaboration platforms or enterprise social networks (ESNs). In November last year (2015) we participated…

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6 years ago

A Brief History of Social Intranets

Are social intranets just hype? Using 2002 (the date of Clay Shirky’s social software summit) as a line in the sand, my new article on CMSWire explores the origins of social software…

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The State of Mobile Learning in Australia

6 years ago

Did you know: Over 52% of Australians have a smartphone? Over 80% use it for purposes other than voice calls or SMS? 60% use their mobile device to access the internet everyday?…

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6 years ago

New Report: Measuring the Impact and ROI of Social Media

“The days of will social media work for us? How do we use it? and Who will do this for us? have gone. Today, any organisation that is client-centric, innovative and competitive considers social…

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6 years ago

Technology Behind Business – Social Customer Service

Sky News Australia’s Technology Behind Business features experts who focus on one type of technology or strategy, explaining its use without the jargon, outlining the pros and cons and providing tips for all…

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6 years ago

Building the business case for workforce mobile apps

We have been releasing a series of diagrams (see below) from our roadmap report on mobile apps for business. So far these diagrams have focused on emphasising the importance of understanding the…

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6 years ago

Mobile Workplace 2012 Infographic

This diagram is from our new report, Designing Mobile Apps: A Roadmap for Businesses, and is shared under a Creative Commons Attribution-Share Alike license. This infographic is also available for download from SlidesShare. Sources Cisco Visual Networking Index:…

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6 years ago

Report on the State of Social Business in the Airline Industry 2012

Our review included a cross section of 24 airlines with a large proportion coming from the Asia Pacific region. The full report includes: In depth analysis of each airline’s social media scope…

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Recording of Kick-Ass Collaboration Everywhere with Confluence

6 years ago

Atlassian have now posted a recording of my Kick-Ass Collaboration Everywhere presentation at the Atlassian Summit: While this presentation focused on Confluence in particular, its worth watching if you are interested in…

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